Delivery Details

Our delivery company will send a one hour time slot as soon as your order leaves the local depot, this is usually by 11:00am. The order will not need to be signed for, the courier will take a photo of it instead in your open doorway as proof it has been delivered. If you are self-isolating, please leave a signed note on your door, advising on where the package can be left.

We work closely with our delivery partners to ensure the best possible shipping service. However, we regret that delays may occasionally occur which are outside our control. Whilst we make every effort to ensure your goods are delivered in accordance with the agreed delivery schedule, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

We will take all reasonable care to deliver to the address given. However, we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.

We delivery anywhere in the UK Mainland. Please note that for some postcodes the delivery may take up to 72 hours from the time of order: please see reference ma below, Zone A is 48 hours delivery time and Zone B is 72 hours. Please contact clubsales@orientalclub.org.uk for further details and full list of postcodes with corresponding delivery time.

All orders must be placed before 6.30pm for delivery within 48 hours (from the time of the order) - please see the guidance table below for detailed delivery information. Unfortunately, we are currently unable to offer specific delivery dates. However, you will receive an email on the morning on your chosen delivery day advising your two hour delivery slot. We recommend ordering for delivery a day in advance for special occasions to ensure you receive your order in good time.

 

For both Oriental Curry & Western Express the delivery cost of £3.50 applies. We recommend ordering for delivery a day in advance for special occasions to ensure you receive your order in good time.

If the first delivery attempt is not successful, DHL will deliver the order on the following working day. The package is designed to keep the contents at a same temperature below 8°C for more than 48 hours. If the temperature is above 8°C, please do not consume and contact clubsales@orientalclub.org.uk.